Special Services
We have professional capability to internally and confidentially conduct fact-finding and conflict resolution processes and bring complaints or concerns to closure.
Sample programs we provide include:
- Supervisors’ Job Responsibilities in a Multi-cultural Work Environment
- Creating and Maintaining an Inclusive Organization Preventing harassment, hostile work environment and discrimination
- Providing Culturally and Linguistically Competent Services: Meeting Federal requirements and
Client expectations
Resources
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Use the information, articles and tips provided here in your ongoing efforts to effectively address Diversity Management in your organization. We can help you enhance your employees’ ability to provide culturally competent services.
The information posted here will be updated every month, so check back often.
Unraveling Diversity Management: A Practitioner’s Road Map to Doing it Right
Recently one of my clients said something that provided me with some food for thought. He asked me “when do I know I have achieved diversity and a work environment where everybody feels good about work” I quickly responded “NEVER”. Then he asked for clarification. That was the hard part. Let me tell you what I came up with, after much thought.
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A Business Case for Diversity Management - The “Velcro-ing” of America: Instant Teams, Long-Term Challenges
“Velcro-ing” is a term that I believe accurately describes what some employers do when bringing people together in an effort to create working teams. Today’s workforce is becoming increasingly more multi-cultural and multi-lingual. Employees come from different experiences and backgrounds, and multi-generational differences abound. The wide variety in gender, race, ethnicity and other factors add to the challenge of creating and maintaining efficient and productive teams. In addition there’s the issue of to what degree the employees are familiar with the organizational culture of the company...